Nexi Customer Service

We are there for you in person.

Our hotline

Our specialized service team will give you competent information. We are available for you under:

Contact by email

If you can't reach us by phone, just send us an email at:


Our FAQ contains all important topics. Here you will also find information for your terminal or all relevant contractual questions.
Your benefits

Nexi services

Professional customer service

Nexi customer service is here to help you. In case of technical and commercial problems you will be helped immediately. In case of any difficulties with your device, you have the possibility to exchange your card terminal.

Sales at a glance everywhere

With Nexi, you can track your sales, transactions and payouts at any time from anywhere via app or portal. Individual analysis options about customer flows and sales development enable you to optimize your business.

Secure and reliable

Startup packages are ready for use in 48 hours. Your payouts are made daily. You have flexible contract terms. We will be happy to advise you on individual requirements and additional functions. Nexi ensures the smooth running of highly complex, encrypted data transfer.

You can also use our contact form.

Nehmen Sie mit uns Kontakt auf


Helfmann-Park 7
65760 Eschborn
069 7922 4060

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